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We have renewed our platform to offer you an even more intuitive and functional experience.
Do you need help navigating our site or managing your reserved area?
Don't worry, no problem!
We have created a series of video tutorials to guide you step by step.
Visit our YouTube channel and find out how to make the most of all the features of Gametrade Distribution quickly and easily.
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Below is a practical and detailed handbook that collects the main terms you may encounter while browsing our Gametrade website and during the order and shipping phases.
PREORDER - The pre-order is an advance purchase request for a product not yet available in stock.
Placing a pre-order on Gametrade Distribuzione does not guarantee the availability of the desired goods, but serves to signal your interest in purchasing.
The quantities actually supplied by the manufacturers may vary and, consequently, the pre-order may be subject to modifications or partial/total cancellations without notice. This is a request and not a guaranteed reservation of the item in question.
The actual availability of the product and the relative quantities will be expressed with the issuing of the proforma.
ORDER - An order is a binding purchase request for one or more products available in stock. Unlike a pre-order, a confirmed order involves reserving the goods and starting the processing and shipping process.
The order is considered valid only after confirmation by Gametrade Distribuzione, based on actual availability and current commercial conditions.
BACKORDER - The back order occurs when a product, already ordered, is temporarily unavailable in stock but is still expected to be restocked. In this case, the order remains active and visible within the reserved area and the goods once again available will be notified again and possibly processed, according to the times provided by the producers and distributors.
Please note that availability and restocking dates may vary, and Gametrade Distribuzione does not guarantee certain delivery times for products in back order.
PROFORMA - is a document that is issued to confirm the order before creating the final invoice. It indicates the amount to be paid and provides an estimate of the overall cost of the order, but has no tax value. It is used to initiate the payment process, allowing the customer to pay the amount before the goods are shipped. Once payment is completed, the final invoice is issued.
INVOICE - The invoice will be created after your order has been shipped. You can download it in your account. Please refer to the payment terms indicated and include your invoice number in the payment subject.
PROOF OF PAYMENT - A document that proves that you have sent payment. We can process your order before the transfer is posted by receiving proof of payment.
PAYMENT PURPOSE - Your reference - please include the proforma number here.
ALLOCATION - If an item has been sold in larger quantities that exceed actual stock/has more open pre-orders than available quantities, the item will be called "allocation". The algorithm considers whether you have a physical store, the size of the store, your organized gaming activity, your current account balance (overdue bills, credit limit), the time of your order, and your overall relationship with us.
PAYMENT CONFIRMATION – document sent to the customer via email certifying the receipt and registration of the payment.